Established in 2016, pladis Global is a biscuit, chocolate and confectionery company that comprises longstanding, pedigree brands including McVities, Godiva Chocolatier (Belgium), Flipz and Turtles in the USA and Ülker (Turkey). The organisation boasts annual revenues over $5.2bn and operates in over 130 countries. As a young organisation with over 26,000 employees and 34 manufacturing plants and distribution centres spread across the globe, pladis made the strategic decision in 2017 to drive a new consumer-centric operating model, streamline operations and enable profitable growth by implementing a new digital technology platform.
To realise this vision, pladis has embarked on a Digital Transformation journey to create new business capabilities, relevant to the digital world, including being more agile with customers and consumers and adapt quickly to changing market and consumer needs and preferences. The first step on the journey was S/4HANA Cloud – SAP’s Digital Core. Keytree was selected as the SAP partner of choice to handle the implementation and rollout, following in-depth discussions and explorations from both parties as to define the organisational and project objectives. The pladis team were eager to maximise Keytree’s extensive knowledge of the digital landscape and strong innovation credentials.
The project had an aggressive timeline, delivering the solution to the North American business in 22 weeks. The project team was split between London, New York and Pennsylvania and delivery followed the ‘SAP Activate’ methodology, aligned with Keytree’s method and delivery toolkit. pladis now operates with vastly improved business processes in North America that have delivered faster month-end close, including 3-way matching, workflow approvals and a clearer view of debtors – providing timely and accurate business reporting, enforcing better business practices and ensuring accurate financial and operational management. Warehouse management has more functionality than ever before, due to the Keytree WMS app. The main business benefits are end-to-end visibility and integration as well as automation of processes; elimination of non-value adding tasks while standardising processes across the company.
Keytree has delivered a solution which is easily scalable to support the organisation’s ambitions to grow within both existing and emerging markets. Roll-out to future regions is underway in Asia Pacific with Australia and China top of the list – delivered by the core Keytree delivery team and Keytree APJ and China.